We at KMD Direct are committed to providing each customer with the highest standard of customer service.
Shipping
Our primary means of product delivery is through our fulfillment contract with Amazon.com. This allows us to have our inventory staged and ready for shipment in numerous Amazon warehouse facilities across the United States. We ship all products to our customers based on Amazon fulfillment 2-day shipping program. Please allow one business day for processing your order and then two business days for delivery of your order.
Privacy & Security
We value the privacy of your personal data. We will not share any of your personal information from this website. All billing transactions take place on a secure server. We do not have direct access to any credit card information used to purchase products on this site. Those transactions are handled through 3rd party merchant services and are absolutely secure.
Returns and Refunds
We allow returns and refunds for 30 days after the purchase is completed. All returns must be sent to the address below. A full refund will be granted when the returned merchandise is received.
Return Address:
KMD Direct
11605 Meridian Mkt Vw.
Unit 124 PMB #355
Falcon, CO 80831